Frequently Asked Questions
Here are some Frequently Asked Questions you may consider before renovating a bathroom.
Is electricity turned off during the bathroom renovation?
Electricity is turned off by a qualified electrician only for a short period of time.
What payment options are available?
Easy finance can be arranged by request. Progress payments are offered by direct bank deposit.
What is the renovation process?
1. Browse our designs and styles. There are great photos of different styles, designs and budgets on our website. We offer use of renown Architects to design your ultimate bathroom.
2. Contact us; You can call us or email us, and we’ll get back to you quickly. Once you make contact with us, a Design Consultant can discuss the various options and organise one of our Team Members to visit you to measure and advise you face to face is important so we can understand exactly what you want and need.
3. Proposal summary & review; We will document everything with exactly what you want and how much; with a full proposal and scope of work including bathroom renovations cost. It’s our priority to ensure we have what you want in your mind down on paper, so we get it right. We want you to enjoy your Bathroom and we will do what it takes.
4. Proposal Acceptance; On acceptance of the proposal and payment of the necessary deposit – we shall get to work in the construction phase. After project acceptance, we will document and confirm every detail of your bathroom design with you to ensure there are no surprises and agree on a timeline for work to be carried out. Our Project Management team are always ready to explain to you the timelines, build process and what’s required.
5. Safety is priority No. 1; Depending on the nature of the renovation, we take great care to ensure everyone is safe such as blocking off the area physically (this includes pets & children) and having necessary signage to give appropriate warnings.
6. Professional Conduct; We understand that this is your home and not a worksite. Our professionals are caring, courteous, clean up after themselves and aim to work in a way causing as little disruption as possible. We have a no swearing policy for all our team. We manage everything from start to finish so you can focus on your busy lives while we get your bathroom completed.
7. Final Review; On completion from all our Tradespeople, your assigned Project Manager will check and test all items installed and check the finished bathroom passes our strict high quality standards. After our Project Manager is satisfied, we will ask you to view and approve the completed bathroom at project handover.
8. Final Acceptance; Our bathrooms are professionally cleaned as part of our high quality service. You can contact us anytime for questions and enjoy our full warranty.
For any further questions contact us on 03 9859 9888 or